Exchange the plate to a new one
I do ask that you pay first. But once a order is placed I can send a layout after you buy so you can see the base product to make changes before I add the Swarovski crystals
I ship usps many items but not all within in 1 to 2 days as every thing you order is hand made to order. I believe in a fast turn around time.
But please contact me if you have any problems with your order.